
Human Centered Design (HCD)
One Liner
In my HCDI class, I gained valuable skills in empathy, prototyping, and ethical design—core aspects that elevate both customer experience and entrepreneurial success.


About The Project
In my HCDI class I learned about several skills and topics that are useful not only in design, but also in any type of entrepreneurial venture.
Nonetheless there are 5 aspects of the course that I believe truly stand out amongst the rest:
1) Empathy and User research
2) Ideation and Prototyping
3) Iterative Design
4) Group work
5) Usability & Ethics in Design
These are indeed more focused on the customer experience as I see that to be the quintessential part of design

WHAT I WORKED IN
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In HCDI I worked in both individual, pair, and group projects. With the later being a more significant part of the course. Groups were randomly assigned and the main class project had the goal of taking us through every single step of the design process. I go more in depth about my group's project in the learn more of this section.
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In terms personal projects the most notable one was drawing an item that had personal significance to me, I drew a chain gifted to me by my father..
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In the doubles project, my teammate and I designed ideal bags for eachother comparing/competing with an AI design.
Chain:

Bag:

Mine:

OUTCOMES & IMPACT
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Identified usability issues and proposed targeted improvements, including better error messaging and AI-assisted schema generation
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Created complex graph schemas modeling vendor-product-country relationships for medical shipments
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Highlighted cost optimization opportunities (e.g., prioritizing ocean freight for bulky low-value goods)
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Demonstrated the platform’s potential for expanding into B2B healthcare logistics analytics
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Presented findings and recommendations directly to the Trovares team as part of a formal product feedback cycle